Unsung Heroes

101

S  HRP

common analogy often heard was “we are not rowing in the same

direction,” but no one had defined the direction for them. On

my own as executive director I tried to deal with this untenable

situation for about eighteen months without support from HR.

We reached a turning point when two truly unfortunate episodes

occurred, and the board finally agreed we needed help.

In one situation, an employee disagreed with a policy imple-

mented by the child development center. She tried to coerce the

childcare center to change by attacking them on social media

and commenting to parents in a disparaging tone about “this is

how your tuition is being used.” The second incident involved a

minor snowstorm—some referred to it as ...