161
S HRP
of a loved one to offer support to the employee and their family,
giving new baby gifts or adoption gifts, and many other caring
solutions to recognize events that were not work related.
In the case of the employee’s daughter with the acute illness, as a
result of HR’s support and thoughtfulness, I received a thank you
letter from the employee’s daughter. Essentially, she thanked me
for the support to the family overall and for giving her a much
appreciated get-well gift—a new stuffed animal for her collection.
In the end, this unique situation experienced by a newly hired
manager with a very ill child allowed the company to implement
a caring and innovative solution so the employee could focus on
her daughter’ ...