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leaders are not swayed by compassionate arguments or appeals
for doing something unusual to support an uncommon cause. In
their view, these individuals, irrespective of minimum-, midlevel-,
or maximum-security status, had been convicted of the crime for
which they had been tried, and personal appeals were not going
to effectively persuade them or make them agree with me when
making an argument for a work-release position. I quickly learned
to help these workers rewrite their appeal letters to seek special
exception to go on supervised supplies missions; the trick was to
rewrite them in the context of the benefits the prison would gain
by having the supplies delivered more quickly, speeding up the ...