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What To Do If...?
book

What To Do If...?

by Anne-Maartje Oud
February 2026
Beginner to intermediate
288 pages
5h 42m
English
Kogan Page
Content preview from What To Do If...?

CHAPTER THIRTEEN What to do if I want to have effective conversations?

From my experience working in different organizations and chatting with many professionals, one thing stands out: people should focus on mastering the art of effective conversations. There is so much miscommunication in companies and unfortunately, effective communication skills are rarely taught in schools. It’s not that we don’t know how to converse, but often we are not taught about the subtle ways of interaction.

Effective conversations aren’t just about time management and clear communication. They’re also about mastering interaction skills, whether it’s in a planned or unexpected meeting. It’s about using the so-called ‘soft skills’ such as active listening, summarizing ...

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Publisher Resources

ISBN: 9781398626171