May 2015
Beginner
156 pages
4h 27m
English
Content preview from Workshop in a Box: Communication Skills for IT DevelopersBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Summary
In this chapter, we have moved from the official policies and processes that govern communication in an organization, to the individual skills that are integral for communication in everyday scenarios. They may seem like completely separate things, but in the workplace they are closely related.
As this chapter ends, you should have an understanding of the following:
- Organizational hierarchy based on the pyramid and how communication binds them together
- The term governance and its importance in organizations
- The policy document and what it consists of
- The relationship between a policy and a process
- An understanding of a process and its applicability in communication
- The importance of the feedback mechanism
- 7 Cs of communication:
- Completeness
- Conciseness ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.