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Workshop in a Box: Communication Skills for IT Professionals by Abhinav Kaiser

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Power of questioning

Listening is the medium of receiving information. Not all received information is perfect and usable. Often, the message needs further uncovering, to be looked at from various perspectives, and to be deciphered. This set of information can be obtained, more often than not, by the power of questioning.

During and after the process of listening, for communication to be effective, you need to pepper it with relevant questions; questions that are not aimed at proving your smartness, but rather with the sole intent of getting useful information that can be used constructively.

Benefits of asking questions

In a number of ways, the type of questions that can be asked will vary. Asking questions is a subjective matter. It will be decided ...

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