May 2015
Beginner
156 pages
4h 27m
English
Content preview from Workshop in a Box: Communication Skills for IT DevelopersBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Summary
As this chapter ends, you are expected to know the following:
- All written communication come under one of the four forms:
- Action-focused communication form to indicate actions to be performed
- Influential communication to lead the recipient into your way of thinking
- Negative communication to communicate unfavorable information
- Information communication that plainly states facts
- Introduced the term jargons, and highlighted on situations when to employ them and when not to
- Style of providing project updates to customers and to peers
- Nuances of e-mail communication:
- E-mail policy and introduction to a sample e-mail policy document
- E-mail etiquette for effective use of e-mails
- E-mail templates along with pointers for drafting templates
- Importance of visual ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.