November 2022
Intermediate to advanced
544 pages
11h 32m
Chinese
Content preview from 这才是服务设计
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
在
Architecture Is Participation
（
Partizipation
macht Architektur
）
这本书
中
，
位于柏林的建筑公
司 Baupiloten 介绍了他们的参与式设计方法
，
3
“
协
商梦想空间
”
是其中一种方法
。
这款棋盘游戏使用
各种活动和气氛卡进行空间的联合设计
。
在他们的
项目
“
在乡村地区度过老年时光
”
中
，
利益相关者
“
协商将来在乡村的生活
。
一开始
，
每个参与者都
为自己的私人区域规划了愿景
，
然后协商大家共用
的公共设施
，
其中既有对隐私的需求
，
也有和邻居
互动的意愿
，
比如用一个公共烹饪和饮食区连接两
个单元
”。
通过绘制梦想空间地图
，
他们呈现了对空
间关系和氛围质量的需求
。
3
参阅
Architecture Is Participation: Die Baupiloten: Methods and Projects
。
作为一个从设计角度来看的例子
，
IDEO 与斯
坦福大学学习创新中心的建筑师和工作人员一起合
作
。
该项目展示了如何将建筑过程与用户需求评估
结合起来
。
项目团队进行了为期 6 周的研究
，
包括
校内访谈
、
图片调查
、
跟随法
，
以了解学生和中心
的教职员工的工作流程
。“
这项工作为 IDEO 交付
的设计文档提供了信息
，
包括建筑和家具
、
信息系
统
、
所用协议等各个方面的可视化
。”
1
8.5.3
第三阶段：创造
在谈论建筑中的新方法或创造性方法时
，
经常
会提到预先设计阶段中的用户参与
（
如前所述
）。
但
是如何让利益相关者加入设计阶段
，
并把笔交给他
们呢
？
早在 20 世纪 40 年代
，
英国政府将第二次世 ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.