Case in Point: Carol

Carol was a VP of operations within a major healthcare company. Seen from one perspective, Carol was a strong learner. During her fifteen-year journey through finance and operations, Carol had established the ability to develop the people within her work team. During the eight years that she had been with her current employer, she had gained a reputation for being incredibly adept at identifying and quickly attacking any process and business problem that emerged in her work function. She was also respected for having the ability to quickly acquire the new technical skills and functional knowledge that she needed to step into new leadership roles. Carol prided herself on being a strong self-directed learner. She was extremely ...

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