AI for Nonprofits

Chapter 6AI and Technology Planning: Figuring Out Your Tech

Based on insights from an interview with Afua Bruce.

In this chapter, you will uncover the essential steps to effectively plan and integrate AI and technology within your organization. Many nonprofits are eager to dive into AI tools for fundraising, marketing, or program delivery, but without a solid technology plan, you risk ending up with unused solutions that don't align with your mission. Proper technology planning ensures that your tools fit seamlessly into your workflow, maximizing impact and utility.

Technology doesn't implement itself; it requires dedicated capacity, including both people and money. By thinking ahead, you can leverage AI to enhance your operations and better serve your community. Just don't forget that data is the currency of today's information economy, so your nonprofit must thoughtfully manage both its internal and external data. So, let's look at the key steps necessary for successful technology planning.

Critical Skills and Competencies

Answer the Big Questions

Begin your technology planning by answering foundational questions: What is your organization here to do? Whom do you serve? And who is delivering that work? Specificity is key. Review your mission, vision, values, and strategic plans. Engage all levels of employees—from executive management to entry-level staff—to understand their goals and any key obstacles impeding impact, taking the time to ensure that addressing those ...