March 2004
Intermediate to advanced
336 pages
9h 32m
English
Costs are also rising dramatically due to complexity. In the 1990's, approximately 80 percent of the cost of major computer systems revolved around hardware and software acquisitions, according to IBM studies. Now, the human expenses are roughly equal to equipment costs. If nothing changes, the human costs will double that of equipment in the next five to six years.
Adding to this complexity is the proliferation of multiple-vendor and technology environments, which require the components of a given solution to be integrated and customized into unique customer business processes. The increased need to distribute data, applications, and system resources across geographic/national and business boundaries ...