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B2B Digital Marketing Strategy, 2nd Edition
book

B2B Digital Marketing Strategy, 2nd Edition

by Simon Hall
October 2023
Intermediate to advanced
392 pages
9h 32m
English
Kogan Page
Content preview from B2B Digital Marketing Strategy, 2nd Edition

16

Digital retention marketing

Retention marketing vs acquisition marketing

Why the focus on retention marketing?

Customer retention marketing refers to actions, activities and strategies leveraged by marketing to look after existing customers.

One of the big changes in the past decade has been the increasingly changing responsibility of B2B marketers with regard to marketing to existing customers, with B2B marketers splitting their time and budget equally between acquiring and ...

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Publisher Resources

ISBN: 9781398610187