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CMMI for Services: Guidelines for Superior Service
book

CMMI for Services: Guidelines for Superior Service

by Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum
October 2009
Intermediate to advanced content levelIntermediate to advanced
720 pages
16h 27m
English
Addison-Wesley Professional
Content preview from CMMI for Services: Guidelines for Superior Service

Organizational Process Definition

A Process Management Process Area at Maturity Level 3

Purpose

The purpose of Organizational Process Definition (OPD) is to establish and maintain a usable set of organizational process assets and work environment standards.

Introductory Notes

Organizational process assets enable consistent process performance across the organization and provide a basis for cumulative, long-term benefits to the organization. (See the definition of “organizational process assets” in the glossary.)

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Publisher Resources

ISBN: 9780321685353Purchase book