November 2016
Intermediate to advanced
530 pages
13h 43m
English
Design for life: the Cool Project
Immersion: tuning intuition and design thinking
You can’t just ask for design data
Deep insight comes from the field
Dealing with the data as a team
3. Principles of Contextual Inquiry
The four principles of Contextual Inquiry
The Contextual Interview structure
Building a shared understanding
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