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Conversational Capital: How to Create Stuff People Love to Talk About
book

Conversational Capital: How to Create Stuff People Love to Talk About

by Bertrand Cesvet, Tony Babinski, Eric Alper, Sid Lee
August 2008
Beginner
208 pages
3h 32m
English
Pearson
Content preview from Conversational Capital: How to Create Stuff People Love to Talk About

Chapter 10. Exclusive Product Offering (EPO)

Over six billion people live on the planet today. That is more than have lived throughout human history up to now. In other words, we, the living, outnumber all of history’s dead. With so many people around, can anyone be truly unique?

The explosive growth of customization in recent years tells us the answer is a loud, resounding “yes.” Consumers demand customization and differentiation. Given the chance to take advantage of these, no two people express themselves in the same way.

It’s no wonder: our desire to be one-of-a-kind is deeply seated—and it reflects reality. None of us looks exactly the same or is built the same way. Each of us has individual rhythms, habits, tastes, and preferences. The differences ...

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ISBN: 9780136064114Purchase book