Authors' Acknowledgments
To properly acknowledge everyone on one page is nearly impossible but we're going to try.
For personal support, Douglas wishes to thank: William and Katherine Karr.
As a single father, finding quality time with my kids is already a challenge. During the duration of writing this book, family time was rare. Bill and Katie were not only forgiving, but cheered me on. I am truly blessed to have such incredible children. My parents, William and Carol Karr, and their parents, who inspired me to be an entrepreneur and find my own way in life. Brother (from another mother) Jason Carr and his wife, Chris, who would always take time to call or stop by to make sure I had my priorities in order. My best friend, Mike Moroz, and his wife, Wendy Russell, who called regularly from Vancouver and continued to cheer me on. My friends continue to amaze me with their selflessness and generosity.
Chantelle wishes to thank her husband, Nate Flannery.
For advice and friendship: Chris Baggott, Kyle Lacy, Lorraine Ball, Pat Coyle, David Castor, James Paden, Adam Small, Bill Dawson, Carla Ybarra-Dawson, Erik Deckers, Michael Reynolds, Jason Falls, Robby Slaughter, Jenni Edwards, Jeremy Dearringer, Kevin Bailey, Jascha Kaykas-Wolff, Justin Kristner, Matt Nettleton, Kristian Andersen, and Mark Ballard.
For the case studies, thanks to Webtrends, ChaCha, ExactTarget, Compendium, Tampa Bay and Company, Formstack, Roundpeg, Carhartt, Walker Information, Lifeline Data Centers, Alerding Castor ...
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