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Environment, Energy and Sustainable Development – Sung, Kao & Chen (eds)
© 2014 Taylor & Francis Group, London, ISBN 978-1-138-00053-7
Research on recovery effect of response roles on medical service
injury crisis
Chao Wang, Wei Li & Yang Yang
School of Business, Sichuan University, Chengdu City, China
Ming-Chao He
Luzhou Medical College, Luzhou City, China
ABSTRACT: When Medical service injury crisis happens, appointing who to response the crisis is the
key question for the administrator. However, existing research has not yet given a clear theoretical refer-
ence. To resolve that problem, this paper put forward the 5 roles response model for medical service injury
crisis, and found there are 5 roles existing, namely subjects, person in char ...