November 2019
Beginner
1216 pages
20h 10m
English
How do you get people who don’t work for you to work for you?
When direct management techniques don’t work— especially with those over whom you have no authority— you may have better luck with these, more subtle, approaches.
Your colleagues are less likely to resist when they feel you’ve taken the time to acknowledge their concerns. In The 7 Habits of Highly Effective People, Stephen Covey says that the greatest need of human beings—after physical survival—is to be understood, ...