HBR Women at Work Boxed Set (6 Books)

INDEX

administrative duties, asked of women of color, 125–126

agency, 105, 120, 130

aggression, 8, 9, 32, 39, 40, 44, 66, 120

alternatives, in negotiations, 16–18

ambiguity, reducing, in negotiations, 159–161

amygdala, 7

anger

See also emotions

vs. anxiety, 82

disappointment and, 92

displaying, in negotiations, 42, 78–79, 80

faking, 87–88

managing, 41, 43, 86–91

anticipatory anxiety, 42

anxiety, 19–20, 80, 102–103

See also emotions

vs. anger, 82

anticipatory, 42

avoiding, 82–86

reducing, 7, 16, 43, 113–114

Artz, Benjamin, 141–146

Asian cultures, 120

See also women of color

asking negotiations, 155–157

assertiveness, 20–23, 40, 41, 142, 148–149

Babcock, Linda, xiii, 144, 147

bargaining

formal, 121

at stores, 30–31

BATNA (best alternative to ...