May 2024
Beginner
336 pages
9h 21m
English
Content preview from Inclusive Leadership For Dummies
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Chapter 8
Demonstrating Empathy and Emotional Intelligence
IN THIS CHAPTER
Understanding empathy and its role in leadership
Applying empathy to workplace scenarios
Breaking down emotional intelligence
Taking a personal assessment of where you are
Making the business case for greater empathy and emotional intelligence
Applying empathy and emotional intelligence as a leader
I know what you’re thinking. This is where we talk about the mushy stuff — right? Well … sort of.
Empathy and emotional intelligence are often considered soft skills and that language alone makes them sound minor, or less important than expertise or the technical aspects of your job. Soft skills encompass a set of interpersonal, communication, and emotional abilities that are rather intangible and relate to how individuals interact with others. These skills have become increasingly crucial for leaders due to the ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.