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Inclusive Leadership For Dummies
book

Inclusive Leadership For Dummies

by Dr. Shirley Davis
May 2024
Beginner content levelBeginner
336 pages
9h 21m
English
For Dummies
Audiobook available
Content preview from Inclusive Leadership For Dummies

Chapter 8

Demonstrating Empathy and Emotional Intelligence

IN THIS CHAPTER

Bullet Understanding empathy and its role in leadership

Bullet Applying empathy to workplace scenarios

Bullet Breaking down emotional intelligence

Bullet Taking a personal assessment of where you are

Bullet Making the business case for greater empathy and emotional intelligence

Bullet Applying empathy and emotional intelligence as a leader

I know what you’re thinking. This is where we talk about the mushy stuff — right? Well … sort of.

Empathy and emotional intelligence are often considered soft skills and that language alone makes them sound minor, or less important than expertise or the technical aspects of your job. Soft skills encompass a set of interpersonal, communication, and emotional abilities that are rather intangible and relate to how individuals interact with others. These skills have become increasingly crucial for leaders due to the ...

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Publisher Resources

ISBN: 9781394197231Purchase Link