Chapter EighteenRethinking the Way of Working: In Search of Sustainable Engagement
Alessandra Mazzei, Luca Quaratino, Alfonsa Butera, and Sara Conti
Introduction
Over the last few years, the way of working inside organizations has been evolving at a very fast pace due to three main phenomena: (1) digital transformation with its impact on organizational processes and professional roles, which are becoming increasingly flexible and require new competencies; (2) the quest for sustainability at both an individual and organizational level, implying the adoption of policies for promoting work-life balance, diversity and inclusion, and corporate sustainability; and (3) the COVID-19 pandemic with its booster effect on ...
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