Internal Communication and Employee Engagement

Chapter Twenty-TwoConclusion

Nance McCown, Linjuan Rita Men, Hua Jiang, and Hongmei Shen

DOI: 10.4324/9781003195580-32

Internal communication and employee engagement are, indeed, intertwined and complex. As such, case studies can be particularly helpful in exploring these areas because they employ a range of data sources and lenses to uncover nuances and subtleties within particular contexts (Baxter & Jack, 2008). We hope this edited scholarly volume of case studies, the first to examine these closely related, multifaceted topics in tandem, has served to provide readers with in-depth insights into real-world settings. Through the narratives and explications offered in these pages, our desire is that organizational leaders and professionals ...