O'Reilly logo

IT Service Management Best Practices Using IBM SmartCloud Control Desk by Daniel Wiegand, Leonardo Matos, Aurelien Jarry, Samuel Hokama, Alex Chung, Axel Buecker, Jason Brown, Bo Batty

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Configuration management
This chapter focuses on best practices to populate SmartCloud Control Desk with the necessary data to manage business systems and devices within your organization.
Configuration management focuses on the specific part of a device’s lifecycle when it is supporting the operations of your business. In SmartCloud Control Desk, configuration management provides the following capabilities:
Control the configuration of logical and physical aspects of a device.
Define a managed state for each device.
Audit the consistency ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required