IT Service Management Best Practices Using IBM SmartCloud Control Desk

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Service catalog management

This chapter describes the use of the Service Catalog applications with IBM SmartCloud Control Desk, the customizations, and the options that can be used when you create a catalog.

This chapter includes the following sections:

•Service catalog management overview

•Service catalog management using IBM SmartCloud Control Desk

•Offering design

•Catalog design

•Enterprise App Store scenario

•Restricting access to Catalogs and Offerings

•Approving a request

6.1 Service catalog management overview

Since ...

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