Chapter 2:
Rethink marketing
In the first three months of 2021, Uber lost over half a billion US dollars.1 During that time, the company was valued at just under $80 billion. At that time, the Drivers Cooperative,2 a similar, driver-owned ridesharing application that pays drivers an equitable wage, was struggling to raise a million.3
Despite burning through $3,500 every minute, Uber was worth vastly more than the Drivers Cooperative for one simple reason: it had convinced millions of drivers, riders, eaters, and food delivery workers to pay attention to it, and to change their behavior. Value isn’t about the features you have. It’s about the behavior you can change.
A startup gets funding because investors believe it can change the behavior ...
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