Chapter 11: “Steamroller” High-Cost Producers
Heather joined your team a year ago. You hired her after interviewing many qualified candidates. Her résumé was far and away the best you saw. She had advanced quickly through a series of jobs with increasing responsibility. She was amazing in the interview, projecting high levels of competence and confidence. You ended the interview with a “let me convince you why you should take this job” pitch, hoping you could get her to accept the role immediately.
The only warning flag you saw was feedback from Heather’s references. They confirmed the glowing results she claimed on her résumé, but you sensed reticence on their part. You heard their answers trail off, leaving an unsaid “but…” hanging at the end. ...
Get Lead Inside the Box now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
