VII
Contents
Intr o d uc t I o n xiii
chap t e r 1 Le a n Bas Ic s 1
Materials Management 1
Traditional Planning and Control Framework 2
Enterprise Resource Planning (ERP) 2
Problems with ERP in Make-to-Order Environments 4
What Is at Issue? 4
Five Lean Principles 6
Specify What Creates Value from the Customer’s Perspective 7
Identify All Steps across the Whole Value Stream 7
Make ose Actions at Create Value Flow 7
Only Make What Is Pulled by the Customer Just in Time 7
Strive for Perfection by Continually Removing Successive Layers of Waste 7
Lean Focuses on ree Major Areas of Waste 9
House of Toyota Framework 9
House of Toyota: Operational Stability 10
House of Toyota: Just in Time 11
House of Toyota: Jidoka 12
House of Toyota: Goa