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Learning ServiceNow by Tim Woodruff

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Chapter 5. Tasks and Workflows

The Task [task] table is a special table in ServiceNow that holds records where work is done. It is a base system table, and can be extended by custom tables meant to hold task-like records. It is already the base table for various task types in ServiceNow, such as Incident [incident]. Like any base system table that's meant to be extended, the task table contains a number of fields that are useful for task records and the work that's done in them. For example, the need to assign a task is almost universal among tasks of all types, so the Assigned to [assigned_to] and Assignment Group [assignment_group] fields exists on the base task table.

Tip

A base table is a table in ServiceNow that is extended by other tables, ...

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