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Learning ServiceNow - Second Edition
book

Learning ServiceNow - Second Edition

by Tim Woodruff
June 2018
Intermediate to advanced
388 pages
9h 1m
English
Packt Publishing
Content preview from Learning ServiceNow - Second Edition

Build for performance

Client-side performance is just as important as server-side performance, but it's even easier to negatively impact client-side performance, since any server lookups have the potential to lock up the user's browser for a couple of seconds (a lifetime to an end-user!). Even scripted actions which you might not think would result in server lookups, such as updating a reference field value, can result in a synchronous server lookup, which can negatively impact a user's browser performance.

Note

As we learned earlier in this chapter, specifying a third argument (the display value of the record) when setting a reference field, prevents the server lookup, improving performance!

It's important to understand which actions may result ...

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Publisher Resources

ISBN: 9781788837040