June 2018
Intermediate to advanced
388 pages
9h 1m
English
Many widgets dynamically pull information from the portal URL. There is a generalized standard for URI parameter names, though you can change some of them depending on your needs. However, you cannot change the parameters that OOB (Out of the box / system default) widgets use without creating custom variations of those widgets.
The most common parameters used in service portal URIs are:
id: The ID of the portal pagetable: The table related to what's being displayed. For example, the form page accepts a sys_id and table, which translates to a specific record.sys_id: The sys_id of a specific record. view: Which view (such as a form view) to displayExample: https://<instance>.service-now.com/sp?
id
=form&
table
=incident& ...
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