Chapter 15. Pro Tips
In our final chapter, we'd like to leave you with some pro tips. This chapter will contain an assortment of many of the best tips from elsewhere in this book, as well as many new tips from ServiceNow and IT Service Management industry experts.
In this chapter, we're going to learn about a great deal of topics, including:
- List personalization and customization
- Free tools to make you a more effective ServiceNow developer
- Unique and little-known APIs and scripting pro-tips
- Risks to be aware of and pitfalls to avoid
- Tips and tricks that the pros wish they knew when they were first starting out
While this chapter includes contributions from a myriad of industry experts, we could only fit so much into it. However, just before the second ...
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