June 2018
Intermediate to advanced
388 pages
9h 1m
English
User administration is one of the core duties of any ServiceNow administrator. It's important to understand what constitutes a user, how to create and manage user accounts and permissions, and even how to test changes and defects in the context of other users. In this chapter, we'll discuss those topics, and we'll learn about:
User accounts in ServiceNow are, for the most part, just another type of record in the database. User records are stored in the Users [sys_user] table, and define the users that ...
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