Management and Technology in Knowledge, Service,
Tourism & Hospitality – Lumban Gaol, Mars & Saragih (Eds)
© 2014 Taylor & Francis Group, London, ISBN 978-1-138-00133-6
Preface
The International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality
2013 (SERVE 2013) was held at the Gran Mahakam Hotel, Jakarta, Indonesia, on 14 and 15 December 2013.
The Annual International Conference on Management and Technology in Knowledge, Service, Tourism &
Hospitality 2013 (SERVE 2013), provides such a platform for all researchers, enterprisers and students to
exchange new ideas and application experiences face to face, to establish business or research relations and to
find global partners for future collaboration. SERVE 2013