Management and Technology in Knowledge, Service,
Tourism & Hospitality – Lumban Gaol, Mars & Saragih (Eds)
© 2014 Taylor & Francis Group, London, ISBN 978-1-138-00133-6
The influence of knowledge sharing on innovation:
A study of Jordanian four and five stars hotels
Shaker Jamal Bani Melhem & Norsiah Mat
School of Business Management, College of Business, Universiti Utara Malaysia, Sintok, Kedah, Malaysia
ABSTRACT: The purpose of this paper is to investigate the influence of knowledge sharing on innovation
in Jordanian hotel industry. An electronic questionnaire was sent to 234 managerial staff in Jordanian hotels
working in various departments. The response rate achieved was 98.7 percent or 231 responses which were
considered very good using electronic ...