Management and Technology in Knowledge, Service,
Tourism & Hospitality – Lumban Gaol, Mars & Saragih (Eds)
© 2014 Taylor & Francis Group, London, ISBN 978-1-138-00133-6
Designing instruction for Knowledge Management processes using a wiki
D. DeWitt, Norlidah Alias, Saedah Siraj & Fonny Hutagalung
University of Malaya, Malaysia
ABSTRACT: In the digital age when there is unlimited information on the internet, knowledge management
(KM) is important for management and generation of new knowledge. However, KM is not taught formally
in learning institutions. There are few studies incorporating KM processes in learning, and even less with ICT
tools. There is a need to determine suitable design for tasks to promote KM processes among undergraduates. In
this ...