March 2014
Intermediate to advanced
148 pages
7h 53m
English
book
Management and Technology in Knowledge, Service, Tourism & Hospitality
by Ford Lumban Gaol, Wyne Mars, Hoga Saragih
Content preview from Management and Technology in Knowledge, Service, Tourism & Hospitality
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Management and Technology in Knowledge, Service,
Tourism & Hospitality – Lumban Gaol, Mars & Saragih (Eds)
© 2014 Taylor & Francis Group, London, ISBN 978-1-138-00133-6
A comparative study of customers’ satisfaction between dental and
medical services in University Putra Malaysia Health Centre
Ahmad Kamarul
Dental Department, University Health Centre, University Putra Malaysia, Malaysia
Fonny Hutagalung
Department of Educational Psychology and Counseling, University of Malaya, Malaysia
W.P. dan Sh. Ezat
Department of Community Health, University Kebangsaan Malaysia, Malaysia
ABSTRACT: This study was a cross-sectional study involving customers who received Medical and Den-
tal treatment at University Health Centre UPM. A total of 419 respondents involved ...
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