March 2014
Intermediate to advanced
148 pages
7h 53m
English
book
Management and Technology in Knowledge, Service, Tourism & Hospitality
by Ford Lumban Gaol, Wyne Mars, Hoga Saragih
Content preview from Management and Technology in Knowledge, Service, Tourism & Hospitality
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Management and Technology in Knowledge, Service,
Tourism & Hospitality – Lumban Gaol, Mars & Saragih (Eds)
© 2014 Taylor & Francis Group, London, ISBN 978-1-138-00133-6
Outsourcing system development risks: A survey
J.H. Yahaya
Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, Bangi, Malaysia
N.F. Hamzah
RISDA Plantation Sdn Bhd, Malaysia
A. Deraman
Faculty of Science and Technology, University Malaysia Terengganu, Terengganu, Malaysia
ABSTRACT: System development outsourcing has become an important practice in many public organiza-
tions in Malaysia. This is because it can reduce operation and development budget for Information Technology
Department and improve service quality and operational efficiency. Although it is
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