October 2014
Intermediate to advanced
480 pages
13h 44m
English
book
Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach, 2nd Edition
by Theodore H. Poister, Maria P. Aristigueta, Jeremy L. Hall
Content preview from Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach, 2nd Edition
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CHAPTER SEVENAnalyzing Performance Information
When a governmental or nonprofit agency has developed a set of performance indicators and implemented a system for tracking them on a regular basis, what kind of analysis can help make effective use of the performance data? What kinds of comparisons are most appropriate for converting data into information and interpreting the results in a meaningful way? Using a local public transit system and a state child support enforcement office as illustrations, this chapter presents the four principal ways of analyzing the data generated by performance monitoring systems so as to assess how well or poorly a program is actually performing: over time, against targets, among subunits, and against external ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.