July 2013
Beginner
248 pages
5h 5m
English
book
Managing Expectations: Working with People Who Want More, Better, Faster, Sooner, NOW!
by Naomi Karten, Gerald M. Weinberg
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Library of Congress Cataloging-in-Publication Data
Karten, Naomi. Managing expectations : working with people who want more, better, faster, sooner, now! / Naomi Karten ; foreword by Gerald M. Weinberg p. cm. Includes bibliographical references and index. ISBN 978-0-932633-27-9 1. Software engineering—Management. 2. Consumer satisfaction. I. Title. QA76.758.K37 1994 004′.068′4--dc20 93-48270 CIP
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