O'Reilly logo

Microsoft Dynamics CRM 4.0 Unleashed by Damian Sinay, Marc J. Wolenik

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 7. Common Functions

<feature><title>In This Chapter</title> </feature>

Microsoft Dynamics CRM has a number of common features. By “common,” we mean that, when working with most of the entities, they have the same functionality included in this chapter.

As an example, Accounts, Contacts, Leads, Opportunities, and Cases all have functionality on their main form that includes the following:

Because they are so similar (regardless of which entity you’re working with), we have grouped these functions in this chapter to consolidate the description of their functionality.

The ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required