- Go to Odoo Apps, and search and install the module called Issue Tracking:
Click on the INSTALL button to install the application. This will install Issue Tracking in the system.
- Now, create a project with the name Support Service and activate issue management by ticking the UseIssues checkbox. Also, select Allow timesheet as we would like to measure the time spent on the customer issue:
- As soon as the Support Service project is created, it will be available on the dashboard. Go to project settings for more options. Make ...