October 2017
Intermediate to advanced
806 pages
17h 3m
English
As soon as a project is completed and the customer reviews on the project have started. The customer may raise an issue for the developed features. Later, it can be decided whether it is a real issue or a change request.
Odoo has an application called Issue Tracking supported to the Project Management, which allows us to manage these issues. It can be a bug in the system, client complaints, or material breakdown. Issue management allows the project manager to quickly check the issue, assign it to the responsible person, and resolve it as quickly as possible.
The easiest way is to create a new project dedicated to recording the project issues. An issue can come either by e-mail or can be created manually, ...
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