Off-The-Shelf IT Solutions

INTRODUCTION: PURPOSE AND PRINCIPLES

‘“Would you tell me, please, which way I ought to go from here?”

“That depends a good deal on where you want to get to,” said the Cat.’

Lewis Carroll (1832–1898)

I.1 OVERALL PURPOSE OF THIS BOOK

• Recognise both the purpose and structure of the book, so that you can immediately exploit specific parts if necessary.
• Grasp the main characteristics and benefits of the method as introduced here, especially some themes that run through every chapter.
• Understand that collaborative behaviour is a success factor on IT software selections.

I wrote this book to steer the reader towards good practice and clear of ...