March 2015
Intermediate to advanced
288 pages
8h 31m
English
Content preview from Off-The-Shelf IT Solutions
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11 REFERENCE SITES: REAL CUSTOMER FEEDBACK
‘Only a fool learns from his own mistakes. The wise man learns from the mistakes of others.’
Otto von Bismarck (1815–1898)
11.1 WHAT YOU CAN LEARN FROM THIS CHAPTER
- Understand the realistic objectives for the reference site phase, which might be different from your first thoughts.
- Recognise the tools and techniques for taking up reference sites.
11.2 OVERVIEW
11.2.1 The value of reference sites
Reference sites collect important information, but sometimes also ‘soft information’ (Wiebe, 2010).
- This helps protect your organisation from an ill-informed final selection decision.
- It usually cannot ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.