13 IMPLEMENTATION: PREPARING THE GROUND
‘It’s not the progress I mind, it’s the change I don’t like.’
Mark Twain (1835–1910)
13.1 WHAT YOU CAN LEARN FROM THIS CHAPTER
- Understand the transition from evaluation to implementation, so you ask smarter questions during the evaluation and the implementation planning.
- Appreciate the aspects of your implementation that must be the customer responsibility.
- Be aware of the lasting benefits of the method even after your selection is complete.
13.2 OVERVIEW
This chapter is written assuming that you stay with the project as it switches from the evaluation phase to the implementation phase, possibly ...
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