1 INTRODUCTION TO OFF-THE-SHELF SOLUTIONS
‘There is nothing so useless as doing efficiently that which should not be done at all.’
Peter Drucker (1909–2005)
1.1 WHAT YOU CAN LEARN FROM THIS CHAPTER
- Appreciate that major software implementations are heavily intertwined with organisational strategy.
- Understand the impact that off-the-shelf solutions have upon IT.
- Be aware of some of the common myths, false assumptions and pitfalls that you might meet. This includes recognising some of the ill-advised reasons to buy an off-the-shelf solution.
1.2 INTRODUCTION TO OFF-THE-SHELF SOLUTIONS
Off-the-shelf solutions have had a profound impact upon ...
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