Chapter 17. Business Services
Whether we download data from a Siebel list applet to a file or view the price waterfall for a discounted order item, Business Services provide the majority of logic and functionality in Siebel CRM applications. In this chapter, we will discuss the concept of business services and learn how to explore the functionality of preconfigured standard business services.
The chapter is structured as follows:
- Understanding Business Services
- Preconfigured Business Services
- Testing Business Services
Understanding business services
A business service can be understood as a program that provides a predefined set of functions. A function, in general programming terminology, is a part of a program and has defined input and output parameters. ...
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