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Oracle Siebel CRM 8 Developer's Handbook
book

Oracle Siebel CRM 8 Developer's Handbook

by Alexander Hansal
April 2011
Intermediate to advanced
576 pages
11h 18m
English
Packt Publishing
Content preview from Oracle Siebel CRM 8 Developer's Handbook

Summary

Business Services constitute the majority of Siebel CRM functionality. In this chapter, we learned how business services, their methods, and the property set memory structures work.

By using preconfigured business services, we can leverage existing functionality without the need to implement custom code. We can use the business service simulator to acquaint ourselves with the preconfigured functionality

Business service methods can be invoked in various ways, of which workflow process steps and runtime events are the most common. In this chapter, we learned how to invoke a business service method from a runtime event.

In the next chapter, we will learn how to use integration objects to support integration interfaces.

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Publisher Resources

ISBN: 9781849681865Other