April 2011
Intermediate to advanced
576 pages
11h 18m
English
Content preview from Oracle Siebel CRM 8 Developer's HandbookBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Case study example: Supporting a business process with Task UI
As indicated in Chapter 3, the Sales—Retail Order business process should be supported with Siebel Task UI. The following list describes the steps of the process. Please refer to Chapter 3, Case Study Introduction for a full description of the business process:
- Query for the retail partner account.
- If the query returns no results, create a new account.
- If the Always Generate Quote flag is set to Y or is undefined, create a new quote for the account.
- If the flag is set to N, proceed to step 6.
- Verify the quote:
- If the quote is acceptable, proceed to step 6
- If the quote is not acceptable, cancel the quote and proceed to the end
- Create an order.
- Submit the order.
- Create an activity to document ...
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