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Organizational Behavior, 11th edition by John R. Schermerhorn, Jr, Mary Uhl-Bien, James G. Hunt, Richard N. Osborn

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Chapter 8. Teamwork and Team Performance

Chapter at a glance

To get the best teamwork you have to build teams with strong team processes. Here's what to look for in Chapter 8. Don't forget to check your learning with the Summary Questions & Answers and Self-Test in the end-of-chapter Study Guide.

HOW CAN WE CREATE HIGH-PERFORMANCE TEAMS?

Characteristics of High-Performance Teams

The Team-Building Process

Team-Building Alternatives

HOW CAN TEAM PROCESSES BE IMPROVED?

Entry of New Members

Task and Maintenance Leadership

Roles and Role Dynamics

Team Norms

Team Cohesiveness

Inter-Team Dynamics

HOW CAN TEAM COMMUNICATIONS BE IMPROVED?

Communication Networks

Proxemics and Use of Space

Communication Technologies

HOW CAN TEAM DECISIONS BE IMPROVED?

Ways Teams Make Decisions

Assets and Liabilities of Team Decisions

Groupthink Symptoms and Remedies

Team Decision Techniques

Have you had your dose of reality TV this week? It's turned into quite the phenomenon, but not just one for the living room voyeur. Welcome to the new world of "reality" team-building.

Chances are that while you have probably tuned in to one of the many TV reality shows, you couldn't imagine actually being on one. But get ready, your next corporate training stop may be reality-based. It seems some organizations are finding the "reality" notion is a great way to accomplish team-building and drive innovation.

Teamwork and Team Performance

"There's something magical about taking ...

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